Question 1

What is Aventurei?

Accepted Answer

Aventurei is a platform that connects outdoor enthusiasts with the best specialized guides in ecotourism and adventure tourism in Spain.

Question 2

How do I book an adventure?

Accepted Answer

When you find an adventure you like, you can contact the guide directly via the WhatsApp button available on the experience page. There are no intermediaries.

Question 3

Are the guides certified?

Accepted Answer

Yes, we partner with guides who hold certifications and have extensive local experience to ensure your adventure is safe and enriching.

Question 4

How is payment made?

Accepted Answer

Payment is made directly to the guide, according to the payment methods they accept. Aventurei does not charge booking fees to users.

Question 5

What if weather conditions are bad?

Accepted Answer

Safety comes first. In case of bad weather, the guide will contact you to reschedule or cancel the activity according to the safety policy of each modality.

Question 6

Do I need to bring my own equipment?

Accepted Answer

This varies by adventure. Generally, technical equipment (ropes, helmets, paddles) is included, but personal items like footwear and backpacks are the adventurer's responsibility. Always check the included items in the description.

Question 7

Does Aventurei offer health insurance?

Accepted Answer

At this stage, Aventurei acts as a connecting bridge. However, it is a requirement that our partner guides hold their own Civil Liability and Accident insurance for all activities offered.

Question 8

Can I participate if I have no previous experience?

Accepted Answer

Absolutely! We have adventures classified as 'Easy' that are ideal for beginners and families. The difficulty level is clearly indicated for each experience.

Question 9

How do I become a guide on Aventurei?

Accepted Answer

If you are a certified guide and want to join our network, go to the 'Become a Guide' page and fill out the interest form. Our team will contact you for the verification process.

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